New Delhi (India), April 10: QDegrees since its inception in 2013 has played an important role as a delivery champion, to manage various projects across the customer lifecycle. Having realized the power of technology which could be used to enhance existing delivery mechanisms and generate more value for clients and other stakeholders. We embarked on a digital transformation journey, and this change in approach got reinforced during the pandemic years.
Post formative years, QDegrees was mostly focused on becoming an ecosystem pioneer to its clients by building capacity and delivering a center of excellence. The goal was to become a “one-stop” shop for all customer experience-related needs, starting from research to developing digitized journeys.
While envisioning the next stage of growth, QDegrees aspires to upgrade its relationship to a “co-creator” status through strategic alignment with its clients. This will shift companies’ attention toward joint innovation & scalability on strategies that the clients may aspire for.
QDegrees is undertaking a brand refresh to articulate the transformation of its ambitions and ideas which is linked to the client’s growth. Our New Identity is Innovative, Collaborative, Spirited, Bold, Flexible, and Persistent while remaining Humble and Disciplined to become “Co-Creators” in CXM Journeys.
Revolutionize your Business Growth with 360-Degrees Product Innovation Solutions
For Businesses looking for holistic growth opportunities, QDegrees has diversified its product pool with a maximum focus on bridging every gap in your business structure. Presently, the expansion involves fresh and employable product options for carrying out every task of your business. Several products have been introduced that allow 360-degree business growth and development using innovative statements through AI and Human touchpoints, viz:
- SurveyCXM
- DoYourSurvey
- QAViews
- glueple
- Checklistree
- LeadOYE
- SamparQ
- shopperXM
For brands looking for inspiration, the company can now deliver a one-stop resolution to business worries using a multi-faceted approach.
- SurveyCXM
It helps businesses to capture the Voice of the Customer and the magnitudes of customer satisfaction through various metrics like NPS, CSAT, and much more. It offers a real-time dashboard giving quantified insights and analysis linked with action planning and close looping.
- glueple
Glueple is the perfect HRMS solution that offers the complete Hire to Retire (H2R) process in a single place. From ATS to managing attendance, HR Policies, travel bookings, KPI ratings, etc., it simplifies all end-to-end HRM-related functions using this innovative tool.
- DoYourSurvey
A user-friendly Do-It-Yourself platform that gives you the option to select your preferred research method and gives you access to a 3.5 million global audience for valuable insights. By offering, conversational to multilingual surveys, they aim to break down language barriers and reach a wider audience in rural India.
- QAViews
An AI-powered audit tool is a one-stop solution to capture data from clients to customers, providing real-time analysis and facilitating swift rectification and smooth decision-making. It allows businesses to work on pain points faster & offer custom solutions to customers enhancing their CX.
- Checklistree
A mobile-first inspection tool made to help organize the unorganized blue-collar industry. Users can improve safety & quality standards by converting paper checklists into mobile-ready inspection forms and distributing professional reports throughout the workplace.
- LeadOye
LeadOye enables you to manage and capture leads from multiple sources using forms and 3rd party apps. It allows you to bulk import leads, assign them to the right sales rep, and analyze them by multiple fields and filters. Additionally, it offers customized pipeline stages based on your business needs and provides insights on deals, their value, and the estimated closure date.
What are the Objectives of this Expansion Project?
This holistic expansion is devised to implement a complete brand makeover and be more armed for the ever-changing environment. By becoming an end-to-end provider & co-creator for their clients, QDegrees will help businesses transform their customer’s distressed journey into a seamless and satisfying experience. From a better brand tone, and brand logo to expansion in the product portfolio, offices & team- everything is intended to provide stronger systems and support to the businesses.
With this expansion, the firm ensures that the integration of tech & team will be in a way that human sentiments with customers stay intact. Bringing the expansion in terms of physical presence, the immediate objective is to have nationwide accessibility. Establishing regional offices for corporate and project work present in all states from north to south and sideways are in the direct line of vision.
The Steps to Progression
How does QDegrees excel in business operation management and customer relationship? The answer lies in how well the brand has done for its customers. The brand has engaged in high-profile brand engagement projects, customer networking, and seamless communication strategy development for business-customer relationships. It recently collaborated with a sports-tech brand & helped them win Hackathon by facilitating the right tools and techniques to win.
To create unique and seamless CX solutions for businesses, QDegrees uses its rich experience in internal and external business operations to ensure that its latest offerings solve all issues. The company is much more than a business service brand, as it offers an all-around experience for leading, managing, operating, and maintaining the conduct of businesses through various modern tools, with the scope for innovation in the line of vision.
QDegrees has projected a brand image that would serve full-fledged innovation and diversification in all aspects of its operations. From being delivery champions, and solution providers & to helping firms pioneer, now the organization is all set to co-create & jointly innovate with clients aiming to scale businesses.
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